Connect with Us
We are here to support you. Send us a message and we'll get back to you as soon as possible.
Office
Lower Level - Suite 2
Sydney, Nova Scotia
Virtual Therapy
Frequently Asked Questions
Find answers to common questions about our virtual therapy and consulting services.
We get it, life happens! And we're here to support you. If you need to cancel or reschedule an appointment, you can visit our Jane App Portal and click "Cancel Appointment". We do, however, require 24 hours notice for any cancellations (or changes to your appointment) to avoid a cancellation fee. Thank you for your understanding!
Scheduling an appointment is easy! You can schedule an appointment by booking a session through our secure Jane App Portal.
Our fees align with Atlantic Canada's average Social Workers Hourly Wage of $175/hr. Keep in mind, therapy services are covered under most Atlantic Canadian Health Plans - so check with your employer to see if you're covered!
Most insurance plans cover at least a portion of therapy services in Atlantic Canada. We recommend checking with your insurance provider to determine your specific coverage. We can also provide receipts for services that may be eligible for reimbursement.
Yes, virtual sessions are our jam! We offer both in-person and virtual therapy sessions to accommodate different needs and preferences. Virtual sessions can be conducted via secure video conferencing platforms.